Privacy Policy

Effective date: January 1, 2026. Last updated: May 12, 2026.

Miles High Supplies (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect when you visit mileshighsupplies.store or place an order with us, how we use that information, who we share it with, how long we keep it, and what rights you have regarding it. By using this website you agree to the terms of this policy.

Information we collect

When you place an order, we collect the information necessary to process and ship that order: your full name, billing address, shipping address, email address, phone number (optional), the items you purchased, and the payment method used. We collect this information directly from you at the time of purchase.

When you visit the website without placing an order, we collect standard log information including your IP address, browser type and version, operating system, the pages you view, the time and duration of your visit, and the referring website if any. This information is used for site analytics and security.

If you contact us by email, we keep a copy of your message and any reply we send. We use this only to respond to your inquiry and to maintain a record of customer service interactions.

Payment information

Payments are processed by our payment processor, Square, Inc. We do not store or have access to your full card number, card security code, or full bank account number at any point in the transaction. Square’s privacy policy applies to your payment data and is available at squareup.com/legal/privacy. We receive only the last four digits of your card, the card brand, and confirmation of payment.

How we use your information

We use the information you provide to fulfill your order, ship your purchase to you, communicate with you about your order, process returns or exchanges, prevent fraud, and improve our products and services. We may also use your email address to send occasional updates about new products or store news. You can unsubscribe from these messages at any time using the link at the bottom of any marketing email.

Who we share your information with

We share your information only with the service providers necessary to operate our business: our payment processor (Square), our shipping carriers (USPS, UPS, and FedEx for handing the package off), our hosting and email infrastructure providers, and accountants for tax reporting. Each of these third parties is contractually obligated to handle your information securely and to use it only for the purposes we specify.

We do not sell your personal information to anyone. We do not share it with marketing partners or data brokers. We do not provide it to third parties for their own marketing purposes.

We may disclose information to law enforcement or other authorities when required by valid legal process (subpoena, court order, or equivalent), or when necessary to investigate fraud or protect our customers from harm.

Cookies and tracking

This website uses cookies to maintain your shopping cart, remember your preferences between visits, and provide basic site analytics. We use first-party cookies (set by mileshighsupplies.store directly) for cart and session management. We use third-party analytics cookies sparingly for understanding how the site is used in aggregate.

You can disable cookies in your browser settings; the site will continue to work but the shopping cart will not retain items between page loads.

How long we keep your information

We retain order records for seven years for tax and accounting purposes, as required by U.S. tax law. We retain customer service correspondence for three years. Marketing email subscribers can unsubscribe at any time, after which we retain only a suppression record (your email address marked as unsubscribed) so we don’t accidentally re-add you to a list.

Your rights

You can request a copy of the personal information we hold about you, request that we correct any inaccurate information, request that we delete your information (subject to our legal obligation to retain order records), and opt out of marketing communications. To exercise any of these rights, write to privacy@mileshighsupplies.store from the email address on your account; we’ll respond within thirty days.

California residents have additional rights under the California Consumer Privacy Act (CCPA): you can request disclosure of the specific personal information we have collected about you, request deletion of that information, and direct us not to sell your personal information (we do not sell personal information). To exercise these rights, contact us at the address above.

Children

This website is not directed to children under thirteen. We do not knowingly collect personal information from anyone under thirteen. If you believe a minor has provided us with personal information, please contact us and we will delete that information promptly.

Changes to this policy

We may update this policy occasionally to reflect changes in our practices or in the law. The “last updated” date at the top of this page reflects the most recent revision. Material changes will be announced by email to subscribers and by a notice at the top of the site for thirty days following the change.

Contact

For any privacy-related question, write to privacy@mileshighsupplies.store or by mail to Miles High Supplies, 1950 W Corporate Way, Anaheim, CA 92801.