Contact

The fastest way to reach us is by email. For order help, repair questions, sizing advice, or anything else, write to hello@mileshighsupplies.store. We respond to every message — usually within one business day, occasionally two when the workshop is at full tilt.

Workshop hours

Monday through Friday, 9:00 AM to 5:00 PM Pacific. The workshop is closed on weekends and on U.S. federal holidays. We do not have a phone line — every customer message goes to a real person on the bench, not a call center.

Mailing address

Miles High Supplies
1950 W Corporate Way
Anaheim, CA 92801
United States

This is our workshop address. We don’t run a public retail storefront here — please email before stopping by; we’re happy to host visitors when we can but we work in a small space and it’s easier to schedule a time.

Types of inquiries we answer

• Order status — Use the tracking number we sent by email when your order shipped. If you don’t have one or have questions, write to hello@mileshighsupplies.store with your order number.
• Returns and refunds — Email us within thirty days of delivery; details on our Returns page.
• Repairs — Stitching repair at cost, lifetime. Email a photo of the issue and we’ll quote shipping plus a token fee for materials.
• Sizing or material questions — Happy to advise. Tell us what you’re looking for and we’ll point you to the right product or tell you honestly if we don’t make what you need.
• Press and editorial — Write to press@mileshighsupplies.store with your outlet and the angle. We are selective about coverage but always reply.
• Wholesale and retail partnerships — Write to wholesale@mileshighsupplies.store with your shop name, location, and an idea of what you’d want to carry.
• Custom and corporate orders — We do limited runs of custom-stamped goods for corporate gifting (50-unit minimum). Email custom@mileshighsupplies.store with your timeline and concept.

Privacy questions

For privacy-related inquiries — data requests, deletion requests, opt-out — write to privacy@mileshighsupplies.store. Details are in our Privacy Policy.